FAQ’s

The Number 1 Question People Ask Us Is...

What does it really take to learn to speak Spanish well? The answer is it takes three things and you must have all three. First, it takes a motivated student. You have to want it. Second, it takes a student with at least average language learning abilities. Third, it takes a great learning process and that's where we come in.

We offer you a FREE 14 Day Trial to capture your motivation, a professional Aptitude Assessment to measure your abilities, and a free book entitled The 12 Hidden Truths to Learning Spanish so you can fully understand the process. You bring the heart, along with at least moderate learning ability and we'll provide you with a results-driven process. If you have more questions, check out the FAQs below or contact us.

I'M A BEGINNER AND AM WONDERING HOW LONG IT TAKES TO LEARN SPANISH WELL?
Well, we can't answer for other programs but in our learning process, we can take the average student from zero to around 80 to 85 percent of an educated native in 260 to 280 hours of total time investment. This means that if you invest five to six hours weekly, you can get to a high level in one year. If you invest 2.5 to 3 hours weekly, it will take you two years. We're well aware of programs and courses that promise you the moon in 10 minutes a day, or by learning in your sleep, etc. but they are simply not telling you the truth. We are speaking about getting to 80 to 90 percent of an educated native. We are talking about true professional proficiency so let's make sure we're comparing apples to apples.

I SPEAK SPANISH DECENTLY WELL BUT WANT TO IMPROVE. MOST COURSES ARE TOO BASIC FOR ME. WHAT DO YOU RECOMMEND?
The first thing to do is to get a professional evaluation of your present skill. Language is composed of speaking, writing, comprehension, and reading skills. Many times people grow their Spanish skills out of balance and need a very customized approached to balance it all out and then take it to a higher level. Once you are evaluated properly, then we can provide you with a detailed plan to get you to the level you truly want to achieve. Request your evaluation here. Also, Ricardo addresses the subject of language potholes in the bonus section of his book, The 12 Hidden Truths to Learning Spanish. You can get a free copy here.

CAN YOU TELL ME ABOUT THE SPANISH POWER COURSE THAT IS USED AS YOUR CORE OFFERING?
Sure! SpanishPower™ was originally developed by Ricardo González in the mid 90's along with a team of language experts. Ricardo is an internationally recognized expert in language and culture. His book, The 12 Hidden Truths to Learning Spanish is a must read for anyone considering a Spanish learning program. He is also the author of the groundbreaking book, The 6 Stages of Cultural Mastery published by Leadercast. SpanishPower™ was revised and edited again mid 2000's for online distribution. It is far and away the most comprehensive Spanish course on the market as it is designed to set the infrastructure for a student to reach 80 to 90 percent of an educated native. It is designed in four levels; Basic, Intermediate, Advanced and Expert. Each Level has 12 lessons and each lesson implements a proprietary six step system. It is very didactic and you are given very specific guidance as to what to do, when, and even how many times to do something. It has been used successfully by thousands of students over the years including executives of major companies, high-level politicians, and a lot of people who just want to learn well. You can try it FREE here.

DO YOU OFFER A BASIC COURSE SO I CAN JUST GET BY WHEN I TRAVEL?
The short answer is no. The reasons are multiple. First, there is no such thing as "Basic" Spanish when you are talking with people. Once you get past "buenos días" or "dónde está el baño" your conversation will end or be very difficult to maintain. Second, we are mission driven and believe that if you're going to learn to speak Spanish, then learn it to a high level so you can actually do some good with it; for yourself and for others. For these two reasons, we do not offer any type of "Basic" courses. We suggest you start the course and see if it works for you.

IS SPEAKSPANISH.COM A SCHOOL?
SpeakSpanish.com is a subsidiary of its parent company Bilingual America. Bilingual America has been in business as a language and cultural training Institute for over 25 years and has enjoyed a Fortune 500 client base. You can trust that you will be serviced personally and professionally as our track record is well established. SpeakSpanish.com was launched in August of 2017 so as a site it is new. Our goal here is to have a complete focus on Spanish learning while providing the best Spanish learning experience possible for a reasonable fee. We want as many people as possible to learn Spanish well so they can make a positive impact with Latinos.

HOW WAS YOUR METHOD DEVELOPED?
Our core SpanishPower™ course was developed out of Ricardo González's private tutoring practice in the mid 90's in the Atlanta, GA area. He studied 100's of students over a period of about five years to determine the exact steps it took to develop a solid language infrastructure that would allow a student to achieve a high level of proficiency.

WHAT IS VIRTUAL TUTORING AND HOW DOES IT WORK?
Virtual Tutoring is an innovative and effective online tutoring process. It mimics methods and practices designed for live one-on-one tutoring programs but is recorded. The student receives a practice script and is coached through the session. This process was designed by Ricardo González for people who could not afford one-on-one tutoring or simply wanted to receive his coaching on a more consistent basis. In Ricardo's virtual tutoring program he acts as your coach. It really is something you need to experience to fully appreciate. There is one virtual tutoring session per lesson here on SpeakSpanish.com and it comes included with any bundled solution or monthly subscription.

HOW DO YOU CHOOSE AND SELECT YOUR PRIVATE INSTRUCTORS?
We are committed to providing our students with the very best Spanish teachers anywhere. All teachers are native speakers and have a minimum of a bachelor's degree and go through extensive training before teaching a student. If you would like to understand how they begin the process and listen to an initial training session we ask them to take before submitting a resume go to this page. If you want to take that first session, you're free to do so there. It's called The 7 P's to Teacher Perfection.

WHAT ARE YOUR VIEWS OF THE IMMERSION METHODOLOGY USED IN MANY COURSES?
First, let's define terms. Immersion does not mean intensive. Intensive is the pace at which someone learns the language. Immersion is a methodology which essentially uses the target language to teach the target language. Programs like Berlitz, Pimsleur, and Rosetta Stone employ an immersion method. We do not believe this is the best approach for many reasons. First, adults don't learn like children. Second, the very first law of teaching and learning is to learn something you don't know through something you do know. Third, adults have a very established language infrastructure that, if properly leveraged, makes it much easier to learn a new language. Our methodology is progressive in nature and by the time students are in the mid-Advanced level of our course they are completely in Spanish at native rate of speed. This cannot be accomplished in this time period in a true immersion method as adults are constantly frustrated by trying to speak and understand a language through the same language they don't speak or understand! In Chapter 5 of the book, The 12 Hidden Truths to Learning Spanish, this topic is discussed in more detail. Get a free copy of the book here.

WHAT DOES YOUR APTITUDE ASSESSMENT MEASURE AND WHY IS IT IMPORTANT?
Our Spanish Learning Aptitude Assessment accurately measures your ability to learn Spanish. It does not evaluate your present level of Spanish. It is a battery of questions, that when answered honestly, give us a very detailed and accurate understanding of your learning strengths and weaknesses. This allows you to know BEFORE YOU START whether or not you should expect to do well in the program or if we need to make some adjustments so you can succeed. The truth is that no school can tell you you'll get a particular result if they don't know your learning abilities. We just simply prefer to deal with reality on the front end than have poor results on the back end. Take the Aptitude Assessment here.

I AM A PERSON WHO LIKES A LOT OF DETAIL, IS THERE A PLACE WHERE I CAN LEARN MORE ABOUT YOUR METHODOLOGY?
Absolutely, we invite you to read Ricardo's book, The 12 Hidden Truths to Learning Spanish. It explains, in detail, our approach to Spanish language training. In fact, the SpanishPower™ course was built around these principles.

IS YOUR SITE SECURE?
Yes. The entire SpeakSpanish.com is run with secure encryption. You will notice the https:// in the address bar. The "s" is for "secure". This means that all forms, login information, purchase information, etc. are encrypted and data is protected.

HOW DO YOU LEVERAGE TECHNOLOGY ON SPEAKSPANISH.COM?
SpeakSpanish.com is completely integrated with our company database system so we can properly monitor the progress of our students and encourage them through the process. We use advanced Learning Management Software to distribute our training processes and also provide online quizzes and digital badging. The site also allows students to connect based on their designated learning group through an online forum. Based on permissions, students can only access content that is intended specifically for them.

IS EVERYTHING ONLINE?
If you are in the one-on-one tutoring program you will have real access to your instructor. Typically, language learning is most effective in a voice only environment so tutoring sessions, although live, are normally conducted by phone or Skype without video. In the event that an instructor feels the need to have a "face to face" conversation this is done via Zoom video platform. The weekly coaching calls included in bundled solutions and monthly subscriptions are conducted via Zoom webinar platform and you can see your lead teacher(s) on video.

CAN I DOWNLOAD MATERIALS FOR PRINT AND OFF-LINE USE?
Yes, you can. All lessons in the online SpanishPower™ course permit you to download Lesson Plans, the Memory Card system, and also the audio files associated with that lesson.

I'M NOT A TECHIE PERSON. IS THE ONLINE COURSE HARD TO NAVIGATE?
Not at all. We show you everything to do and if you need additional help it's as simple as making a phone call or sending in a support ticket. If you want to try it out, get your FREE Trial here.

I AM A TECHIE PERSON AND SINCE YOU'RE PRIMARILY AN ONLINE OFFERING, I WANT TO MAKE SURE YOUR SYSTEMS ARE INDUSTRY STANDARD. CAN YOU SHARE YOUR BACKEND?
Happy to do so. Our database and CRM provider is Infusionsoft. We use WordPress as our main platform and connect WordPress to Infusionsoft through Memberium membership site software. Our LMS is LearnDash and it is fully integrated to Infusionsoft as well. We also leverage Buddy Press and BB Press as well as BadgeOS. As for our secret sauces, well, we're going to hold those a bit closer to the vest.

WHAT IS THE CLARO INITIATIVE?
The mission of The Claro Initiative is to provide high-quality Spanish learning processes to First Responders and Critical Social Care Providers who work directly with the Latino community. First Responders are critical to the well-being of Latinos through the United States and we want to make sure they learn Spanish well enough to offer services in difficult, or life and death situations. To fund this initiative we invest directly from our own revenues as well as accept donations to sponsor a First Responder into the program. If you would like to participate in this initiative, you can do so here.

WHAT DO FIRST RESPONDERS RECEIVE AT NO CHARGE?
They get our base program that includes the entire SpanishPower™ Basic to Expert Level Course, access to the Virtual Tutoring program, access to the Weekly Group Coaching Calls, The SpanishGPS, online quizzes, and access to a learning forum specific for First Responders. The normal fee for this is $39 a month in a subscription package. When funds are available due to donations or grants, we also provide one-on-one tutoring services to qualifying individuals.

WHO QUALIFIES FOR THE CLARO INITIATIVE?
EMTs, Firefighters, Police Officers, Nurses, Social Counselors, FEMA responders. That's the short list. Essentially, we'll accept anyone who is providing critical social care to the Latino community, or who wants to. Applicants do need to be actively working in a qualifying position.

WHERE CAN ONE APPLY TO ENTER THE SPANISH PROGRAM THROUGH THE CLARO INITIATIVE?
Please complete the form on this page.

WHAT PAYMENT OPTIONS DO YOU OFFER?
We offer several monthly subscriptions that allow our students to pay as they go. We also offer some bundled solutions that offer some discounts for larger purchases and commitments. Our goal is to offer the highest value possible for your financial investment and we work very hard to meet this goal. You can view payment options here.

WHAT METHODS OF PAYMENT DO YOU ACCEPT?
We accept all four major credit cards and Paypal. We also accept checks from businesses who approve invoicing for Spanish training services.

IS YOUR ONLINE PAYMENT PROCESSING SECURE? HOW DO I KNOW MY DATA IS SAFE?
We process through Authorize.net which uses the highest levels of encryption available. They are a trusted source for millions of online merchants. You can view our merchant authorization with them here. Also, we cannot see full credit card data as it is encrypted when it reaches our system.

IF I SIGN UP FOR A MONTHLY SUBSCRIPTION CAN I CANCEL WITHOUT PENALTY OR BEING CHARGED FURTHER?
Absolutely. If you're not happy, or not learning like you want, why continue? We're only interested in being compensated for real results. As long as you cancel before your monthly payment is charged by the system, we'll stop it for you and you won't be charged again.

DO YOU GUARANTEE THAT I LEARN?
We cannot legally guarantee that you will learn Spanish as it depends also on your level of commitment and consistency. This being said, we do guarantee that we'll do everything in our power to help you to learn with the highest quality training processes available. We do guarantee that if you're not happy, we'll work extremely hard to make you happy. We also guarantee that if we can't make you happy, we'll nicely part ways and won't charge you again. We're here to make amigos, not lose them!

WHAT IF I SIGN UP FOR SOME PRIVATE TUTORING TO TRY IT AND DON'T LIKE IT. AM I OUT THAT MONEY?
No, we'll actually return your money! If you sign up for private tutoring and don't like it, just tell us within two sessions and we'll return your money. It's our job to wow you and if we don't, well then, that's our problem, not yours.